Impact Publications : MICEBTN-73
MICEBTN - September 2019 • Page 29 to receive many of these. Meals were another sur- prise, as they ranged from free continental breakfast available daily, free buffet on weekend, cooked-to-order breakfasts, room service 24 hours and a range of set breakfast charges. It might be an interesting exercise for Australian hotels to try including complimentary breakfasts when guests stay for say three-to-four nights in one mid-week trip. They could call it a ‘Reward’ program. It prob- ably wouldn’t cost a lot. Many business travellers have early flights and eat on the plane, while others stick to diets when travelling. Finally, an interesting policy was a minimum check in age (18 for some hotels and 21 for oth- ers). Or check in between four and midnight and check out before noon for some hotels compared to the more tradi- tional check in at 2 pm, check outby10or11amatmost. I managed to find a great hotel on West 24th Street, not far from the conference venue. The daily rate won’t break the bank and once the New York Marathon is over, the room rates drop significantly. So: • Does your hotel offer fea- tures such as those listed above but you don’t mention them in promotional materials? • Do your Australian custom- ers take these features for granted? • Is it time for your hotel to trial a ‘Reward’ idea? Safe travels until next time. For more articles by Robyn Henderson, visit www. networkingtowin. com.au Australian fans rank sixth for Japan Rugby World Cup seats RuGBy WORLD CuP 2019 Countries participating in the tournament Flight Booking Growth to Japan (Wednesday 18 September to Monday 4 November vs previous year) Rank Origin Vol. increase % Change 1 United Kingdom +7,488 +19% 2 New Zealand +5,871 +70% 3 Ireland +4,016 +291% 4 South Africa +3,770 +234% 5 Argentina +2,853 +139% 6 Australia +1,432 +3% 7 Georgia +235 +222% 8 Namibia +93 +291% 9 Western Samoa +25 +313% 10 Tonga +9 +113% This data is derived from Travelport’s interpretation of relevant MIDT data. It reflects bookings made through GDS only. Additional bookings will also have been made directly through airlines’ websites. ADVANCE flight bookings to Japan suggest rugby fans from the United Kingdom, New Zealand and Ireland will be on the ground in force to support their teams during this year’s Rugby World Cup, accord- ing to research by travel tech firm Travelport. Australian fans rank sixth. The figures and rankings reflect GDS bookings only and Travelport says additional bookings will have been made through airlines’ web sites and package tour companies. With teams from England, Scot- land and Wales competing, it’s no surprise that the greatest increase in flight bookings for the tourna- ment period are from the UK. With New Zealand looking to add a third win to its record, the All Blacks also will see good support from the stands, with the number heading to Japan up 70 per cent year-on-year. NZ fans also were the most forward-thinking travel plan- ners, booking an average 134 days in advance of the tournament. Commenting on the visitor rank- ings, Jason Clarke, chief commercial officer Travel Partners said; “We know big sporting events often en- courage people to travel and there is nothing like being in the stadium watching your team compete on the world stage. It’s great to see the UK’s teams will be well-supported and that regular favourites like New Zealand, Australia and South Africa also have fans filling the stadiums for their games.” Tourism Noosa looking for ways to reduce use of plastics TOURISM noosa and the Queensland Tourism Industry Council (QTIC) have partnered with the University of Queens- land (UQ) on a research project looking at the use of single-use plastic mini amen- ities across the accommodation sector in Queensland. The project is looking at the use of sin- gle-use mini amenities across Queensland, the wastage associated with these and the opportunities for businesses to switch to more sustainable and cost effective bulk refillable amenities. Tourism Noosa business development manager Anna Macklin said: “Our initial research as part of the reasoning behind launching our Noosa Refresh bulk refillable amenities range indicated approximately over two million single-use bottles going to landfill every year in Noosa alone.” The report is expected to be finalised in October 2019.