Impact Publications : AirCargo-249
AIRCARGO ASIA-PACIFIC • JUNE-JULY 2017 • Page 25 Singapore Customs in scam alert Millions of online posts monitored for supply chain risks by expanded DHL 360 platform DHL has expanded its Resil- ience360 supply chain risk man- agement platform with a new integral part it calls DHL Supply Watch. This extension of DHL’s early warning system uses machine learning and natural language processing to detect disruptions in a company’s supply base before they can cause financial losses or long-lasting reputation- al damage. It adds a broad range of new risk categories to the system’s existing portfolio including financial indicators, mergers and acquisitions, environmental dam- ages, supply shortages, quality issues and labour disputes. Using advanced machine learning and natural language processing technologies, Supply Watch monitors some 140 risk categories, analysing data from millions of online and social media posts. THE SCOURGE of internet scams is not new to the cargo and logis- tics sector, boosted by the growth in on-line shopping and accounts payments. One of the latest to be hit is Singapore Customs. It has issued a warning that emails under its name seeking money or account details are fakes. An easy way to spot this, an ad- visory message points out, is that Customs works only under gov- ernment email addresses and not through services such as Gmail, Yahoo or Hotmail. But while such warnings are becoming commonplace, Singa- pore Customs isn’t resting there. It “takes a serious view of such impersonation incidents as they undermine public trust in our department and we have since referred the matter to police for investigation”. And bear in mind it’s not just the public – industry professionals sometimes fall foul of such scams. Don’t open any email link or file attachment that isn’t 100 per cent transparent.